Shipping & Returns
Last updated: June 2026
Pan-India Shipping
We deliver across India. Standard shipping is ₹199 for orders below ₹5,000. Orders above ₹5,000 qualify for free shipping unless otherwise stated at checkout.
Processing Time
Orders are typically processed within 2–4 business days. Delivery timelines vary by location and are shared at order confirmation.
Bulk & HoReCa Orders
Hotels, restaurants, and caterers placing bulk orders may receive customised delivery schedules. Contact our team for volume pricing and logistics.
Returns & Exchanges
Defective or damaged items must be reported within 48 hours of delivery with photos. We will arrange replacement or refund for verified manufacturing defects.
Non-Returnable Items
Customised, engraved, or made-to-order products cannot be returned unless defective. Perishable or used commercial items are not eligible for return.
Order Tracking
Track your order using your order number and email on the Order Tracking page after checkout.